Information For RA's

UPDATE:

This is a reminder that both the Counseling & Psychological Services and Health Center offer limited hours and services for students enrolled in May term classes. We are closed for the summer beginning on June 1 and will resume services in the fall beginning on July 31. 

In the event of a medical emergency, please …..

* Call 911 
* Or - refer to Holland Community Hospital Emergency Room 
602 Michigan Avenue, Holland, MI 49423

* Non-emergent health care needs may be referred to Prime Care. 
3235 N. Wellness Drive, Building A 
Walk-in medical care is available 7 days/week from 10 am - 10 pm 

In the event of a counseling crisis, please contact the appropriate community service (see the listing below):

For attempted suicide or immediate suicidal threat, contact Campus Safety for assistance in coordinating transportation to Holland Hospital Emergency Department. They will assist with contacting an ambulance. Please do not transport an actively suicidal student in your own vehicle. 

For distressed students, or students who need on-going counseling, the student can contact Holland Hospital’s Behavioral Health at 355-3926. The student will need their insurance information when they call for an appointment. 

For sexual assault or partner violence, contact Center for Women in Transition at 392-1970. This is a 24 hour crisis service and offers both medical and counseling care. 

If you are uncertain about where to begin, please consult with Richard Frost, VP for Student Life or John Jobson, Associate Dean of Students. 

Check out the Operation Beautiful Hope College Facebook Page:

Operation Beautiful Hope College

Are you taking time to listen?

Ten Steps to Effect Listening

• Face the speaker and maintain eye contact.
• Be attentive yet relaxed.
• Keep an open mind.
• Listen to the words and try to picture what the speaker is saying.
• Don’t interrupt and don’t impose your “solutions”.
• Wait for the speaker to pause to ask clarifying questions.
• Ask questions only to ensure understanding of something that has been said (avoiding questions that disrupt the speaker’s train of thought).
• Try to feel what the speaker is feeling.
• Gibe the speaker regular feedback, e.g.: summarize, reflect feelings, or simply say “uh huh”.
• Pay attention to what isn’t being said – to feelings, facial expressions, gestures, posture and other nonverbal cues.

Listening is a precious gift – the gift of time. It helps build relationships, solve problems, ensure understanding, resolve conflicts and improve accuracy.

More Listening Tips

• When listening for long stretches, focus on (and remember) key words and issues.
• When dealing with difficult people, spend more time listening than speaking.
• When in doubt about whether to listen or speak, keep listening.