Business Services and the
Hope-Geneva Bookstore have established a system which allows
students to charge textbooks, supplies and other bookstore purchases
directly to their student accounts.
Bookstore charges will appear on your account
as the total of the transaction along with the date and receipt
number, for example:
8/31/10, Bookstore HG-0584020, $234.37
Those charges will be included in the total amount due on your
monthly statement and must be paid in full by the statement
due date. (Note for Hope payment plan participants: the actual statement
amount due will be calculated each month based on the terms of
your specific plan.)
Please be aware that failure to make the full payments of Bookstore
purchases as indicated above will result in LOSS OF STUDENT CHARGE
PRIVILEGES AT THE BOOKSTORE. At that point all future Bookstore
purchases would need to be paid by cash, check or credit card.
1. What if I haven’t gotten my ID card yet? For
Freshman or Transfer student customers who haven’t been issued
an ID yet, the Bookstore can often process charges with another
picture ID and student number. In January, however, this flexibility
may not be possible due to the campus shutdown and limited access
the necessary data.
After the drop-add period all students must have their cards to
Please report lost
or stolen cards immediately to the Registrar’s Office.
2. Are there any limitations on types of purchases? No.
3. Do I still need my receipt for returns? Yes,
although there is a record of your purchases it is not available
at the cash register. Returned items are credited back to your
4. What if I have questions about my statement? Your
monthly statement from Business Services will list your Bookstore
purchases. Please save your receipts if you wish to
verify your charges each month. If for some reason you think they
don’t balance, please contact the Bookstore.
5. Does using my card affect my Financial Aid award? No,
any extra Financial Aid money on your account will be applied to
charges just like any other charge on your account. You may wish
to leave award money on your account if you plan to use your