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The campus has a complex utility system.  The possibility exists for a utility system to experience problems occasionally.

 If you discover a water leak, power outage or other major utility failure, call:                               

  • To report information or for repairs Monday through Friday
    between 8 AM – 5PM, call the Physical Plant at 616.395.7835.
  • To report information or for repairs at all other times,
    call Campus Safety at 616.395.7770.

Do not attempt to correct the problem on your own!  Check KnowHope for updates.

Power Outages

Lightning or other objects striking power lines can cause fuses to blow or breakers to trip.  Before calling to report a power outage, please do the following:

  • Make sure you haven’t blown a fuse or tripped a circuit breaker.
  • Wait 5 minutes to see if our equipment will automatically restore the power.
  • Do not light candles for lighting during a power outage!  Use flashlights.

If a power outage blackout or brown out condition occurs, please follow these steps:

  • Turn off or disconnect all motor-driven appliances and fixtures to avoid damage from electrical overload when the power is restored.

The following buildings have emergency power generators which will run emergency and essential operations within the following buildings during a power outage: Campus Safety, DeVos Field House, Martha Miller Center, Schaap Science Center, VanZoeren Hall, Dow Center, Boiler Plant, and Graves Hall.