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Anti-Spam Strategy

While Hope College's Department of Computing and Information Technology (CIT) strives to be an enabling resource in the use of technology for academic study, office productivity, and other areas of college life, there occasionally comes a time when expectations and limits must be set in the form of policy.

It is not the intention of CIT to develop and enforce policies to bureaucratically offend and limit the people it serves; rather, these policies exist to ensure reliable, secure and fair technology solutions continue at Hope College.

Therefore, as you read the policy statement below, please keep in mind that its intention in the larger scope is to maintain an excellent technology infrastructure and not to limit creativity, academic freedom, or other appropriate and welcomed activities.

Spam is defined as unwelcome, unsolicited e-mails sent to a large group of users on the Internet. Essentially, it is electronic junk-mail. Some e-mail users at Hope College have requested advice for responding to spam. The following notes have been adapted from Merit Network, Hope College's Internet Service Provider (ISP).

  1. Do not delete the message. The header of the message may provide valuable information for CIT.
  2. Do not respond to the message by clicking the Reply button.
  3. Do not follow suggestions in the message for how to remove your name from their distribution list.
  4. Do not visit any of the web sites mentioned in the e-mail.
  5. Do complain to the spammer's ISP about this e-mail. Note: CIT will help you locate the ISP's address so that you may send a note to them. It is especially important that CIT view the original e-mail to locate the ISP. Contact the CIT Help Desk (x7670) for further follow-up.


© Hope College | Computing and Information Technology | 110 E. 10th St. | Holland, MI 49423 | phone: 616.395.7670 | fax: 616.395.7807