/ Campus Health

College Operations

Summer courses are being taught remotely through the July term. Most college operations continue remotely. Only employees who have been notified by their supervisors should report to campus.

The Steering Committee is working with supervisors and administrators to develop a “Return to Work” plan. When the stay-at-home restrictions are lifted, we will be prepared to proceed in a phased-in fashion. This means that, when the executive order expires, remote work should continue unless otherwise instructed by your supervisor.


Fall 2020 Academic Calendar
The first day of classes will take place on Monday, August 17, and the semester will end on Tuesday, November 24. Rather than two consecutive days in October, Fall Break will be staggered as two individual, mid-week days off.

  • Classes Begin: Monday, August 17
    *Monday, September 14, follows a Wednesday schedule
  • Mid-Semester Break: Wednesday, September 16
  • Last Day of Classes: Monday, November 16
  • Study Break: Tuesday, November 17
  • Semester Exams: Wednesday, November 18–Tuesday, November 24

With this adjusted calendar, we will be updating our plans for pre-semester activities. We will keep you posted on details regarding First-Year Orientation and pre-orientation programs such as Summer Bridge, Step2Success and Day1, and courses that have pre-academic-year components.

At this point, it is too early to make changes to the Spring 2021 semester calendar. Per the current schedule, classes will begin on January 11 and end on April 30, with exams May 3–7. If public health concerns prompt us to begin reconsidering dates for the spring semester, we will let you know as soon as possible.


One of our guiding principles has been that we will leave no student behind. In order to make sure that all our students — including those who will not be able to be on campus in the fall — stay on schedule for their planned graduation date, Hope’s course schedule for the fall semester will include in-person classes and online classes. Some courses, in order to accommodate distancing requirements, may be hybrid, which will feature a blend of in-person and online components done from campus. The majority of classes will be in-person. We are working to finalize the format for each class, and that information should be available to students by mid-July. This combination of course formats will allow students to continue making progress toward graduation and continue living and learning on campus.

Two major considerations in our academic planning are:

  • Adapting instructional spaces: Given the need for physical distancing in shared spaces, we will be reducing occupancy in classrooms, labs and creative spaces. This puts pressure on instructional space in ways we’ve never experienced. Currently, we are in the process of reassigning layouts and locations for classes, using both traditional classrooms and other flexible spaces to meet safe distancing guidelines. We also are reconfiguring and outfitting some instructional spaces with additional equipment, such as plexiglass, and technology, such as cameras and microphones. The combination of in-person, online and hybrid formats will allow us to maximize our instructional space, which in turn will allow us to offer all the courses that were originally scheduled for the fall.
  • Keeping students on track: We anticipate that some students and professors will be unable to return to campus, due to underlying health conditions, travel restrictions in their country, or other personal circumstances. It is also possible that some students or professors may need to be quarantined or isolated if they test positive for COVID-19 or they have been exposed to the virus. The different class formats will allow professors who cannot be on campus to continue teaching and students who cannot be on campus to continue taking classes. In some cases, due to program requirements, students who are attending remotely may still need to take classes that are being offered in-person; we are identifying technology options to accommodate those students, wherever possible.

As we know from the spring semester, a second wave of COVID-19 could prompt a shift to remote learning. We would pursue this shift only if federal or state restrictions or local health conditions required us to do so. Right now, our faculty are strengthening their skills in online teaching. As opposed to the spring semester, when we had a matter of days to shift and prepare, our faculty now have an entire summer to build excellent online class experiences for their students, should they need to make the shift at any point.

Summer classes Are online
All of Hope’s May, June and July classes are remote. We are offering far more options than ever before, and students are still rigorously learning in small classes with the same Hope College professors they love. Students will continue to have the flexibility and convenience of remote learning, which we understand is especially important during the summer months.

Pass/Fail Requests
A recently approved temporary adaptation of Hope’s Pass/Fail Option Policy will allow all students to request pass-fail (P/F) options for any or all full-semester and last-half semester Spring 2020 courses; there will be no changes to courses that were taken in the first-half of the semester, which ended on Wednesday, February 26, 2020.

Registrar’s Office offering virtual services

The Registrar’s Office is now offering all of its services online. The office will remain open and staff will be available, but they have shifted their focus to virtual operations, including:

  • Processing transcript requests, major/minor declarations, substitutions/waivers, grade changes, overrides for class registration, enrollment verifications and Michigan Guest Applications
  • Fall 2020 class registration
  • Pass/fail requests (Note: The pass/fail deadline for full semester and last-half courses has been extended to July 31, 2020.)

You can find forms and more details about the online processes on the Registrar’s Office website.

A reminder about FERPA 
As the college continues its shift to remote instruction, we’ve received requests from parents for specific information about their student’s schedule, grades or overall academic progress.

As required by the Family Educational Rights and Privacy Act (FERPA), when a student goes to college, the right to see such information transfers from family members to the student. Our goals for your student are the same as yours: to foster academic success, independence, self-reliance, good judgment and mature relationships with others. Our best advice is to talk with your student about what information you think should be shared. Even though we cannot release specific academic information about students, we are happy to respond to your questions about campus policies and any concerns you may have about your student so we can follow up appropriately.

For more information about Hope College policies and practices supporting FERPA, please see the Hope’s FERPA website.

Campus Housing & Student Services

Housing and Dining

In the current environment, student participation in residential, dining, social and recreational activities will look different. While we are still working on the details — and will be throughout the summer — we can offer a preview of housing and dining in the fall:

  • Housing cohorts: One important aspect of residential life will be Hope housing cohorts, small groups of students united as a community by their housing location, such as a cottage, residential hall floor/cluster or apartment. These cohorts will serve as a point of connection and engagement for residents. Together, cohort members will create and honor expectations for living in their shared space, with the goal of ensuring a sense of both security and comfort in their home. We will continue to provide details about how housing cohorts will operate. We also are working on guidelines for shared areas in residence halls, such as bathrooms and lounges.
  • Isolation/Quarantine housing: We are working to designate and prepare the spaces on campus that will serve as housing for students that are in isolation or in quarantine due to a potential or confirmed COVID-19 diagnosis. In these situations, we would make accommodations so that students could continue to progress in their coursework.
  • Move-in: We are planning a staggered, phased move-in for students living on campus. This means that the move-in schedule will take place over a longer period of time than usual. Watch your email for more details regarding move-in plans.
  • Dining: At Hope, we value the tradition of eating with our community, and we are working to keep that tradition available and safe for all. As our Dining Services team develops our on-campus dining plan for the fall semester, we are following all Michigan restaurant requirements and all Centers for Disease Control and Prevention (CDC) recommendations. We also are working with local health officials to understand additional needs for dining areas. Options will include on-site dining, with specific protocols for distancing and cleaning, as well as to-go dining. Currently, we are exploring possibilities for online ordering. As always, Dining Services will continue to offer high standards for health, variety and convenience.

First-Year Students

We were thrilled to talk to nearly 400 first-year students and their families on Tuesday evening at a virtual “Welcoming You to Hope” event. It was great to see you all! Here a few additional notes for first-year students:

Information on work-awarded aid: Over the next few days, Human Resources will be sending an email to all first-year students who have work-awarded aid as part of their financial aid package. This email will provide an explanation of work-awarded positions and details on how to sign up for them. Watch your inbox for a message coming soon!

New Student Orientation: As a reminder, you can find information about Orientation at hope.edu/orientation — and don’t forget to follow Orientation on Instagram @hopeorientation.

  • For families: This year’s family orientation will be virtual and will include something every Tuesday, from July 7 to August 4. We’re excited to be able to connect with families regularly and help them prepare for the year ahead.
  • For students: For new students, the first in-person event to kick off our on-campus orientation program will take place the evening of Friday, August 14. We look forward to celebrating with you.

If you have questions about Orientation or any other aspect of the transition into your first year at Hope, please email firstyear@hope.edu.

Counseling and Psychological Services
Counseling and Psychological Services (CAPS) is closed from June 1 to August 17, 2020.

  • For current Hope Students:
    • If you are experiencing a medical emergency or suicidal crisis, call 911 or go to the nearest hospital emergency room.
    • If you are in crisis and need to speak with a counselor immediately, call 616.395.7945. Counselors are available 24/7.
    • If you are seeking self-help resources for positive coping during the Coronavirus Pandemic, see Resources on the CAPS homepage.

  • Additional Crisis Resources:
    • National Suicide Hotline: 1.800.273.8255
    • Crisis Text Line: Text HOME to 741741 to connect with a crisis counselor
Offices & Campus Operations

Commitment to a Healthy Community

Students, staff and faculty all play an important role in building and sustaining a culture of accountability and personal responsibility at Hope. Certain safeguards work together to mitigate the spread of COVID-19, and every person on campus will be asked to fully participate in our mitigation strategy so that we have the best chance of remaining in-person, on campus for as long as possible.

As we get closer to the beginning of the academic year, we will be issuing more detailed guidelines about our shared commitment to living and learning on campus, including our specific responsibilities to one another and to our community.

The college is operating Remotely
Only employees who have been notified by their supervisors should report to campus. In consultation with supervisors, the Steering Committee of the COVID-19 Response Team identified those employees. If you are included in this list, your supervisor has notified you. As the college continues remote operations, please be aware of the following:

  • College operations continue — remotely. This is not a “college shutdown,” and the college is not “closed.” Staff and faculty will work from home as they are able to ensure continuity of college services. Supervisors have been in communication with team members who are required to be on campus to sustain college operations.
  • If you feel that a one-time trip to campus is essential to complete your required work, please use the Employee Stop-In Request Form. The Steering Committee will review your request, and as we approve requests, we will send you an email that serves as the designation you must receive to leave home under the executive order. Please be aware that, with the tightened restrictions, it is possible that your request may not be approved.
  • If you have been granted permission to return to campus, you’ll need your ID and PIN to access buildings. As of Tuesday, March 17, all buildings on campus are locked. You will need your ID card and personal identification number (PIN) — or in a few cases, the key — to gain access to buildings. If you have forgotten your PIN, please contact Campus Safety (616.395.7770).
  • Campus Safety and Dispatch are running as normal. Please do not hesitate to contact Campus Safety (616.395.7770) if you have an emergency. 
  • The Physical Plant Office is available. The work order system will be fully monitored, and requests for repairs, etc. can be submitted as normal. Custodians will be cleaning facilities. In the case of an off-hours emergency, please call Campus Safety (616.395.7770).
  • If you have meetings scheduled, continue to meet remotely.

Human Resources is working to make sure employees are well cared for and continue to receive full pay and benefits
Human Resources has developed procedures regarding benefits and payroll for part- and full-time employees.

Tracking COVID-19 Expenses
Our friends in Business Services have been working hard to develop procedures that will allow the college to capture the true cost of COVID-19, which likely will be a significant sum. The goal is to reimburse all departmental COVID-19-related expenses so that operating budgets and other funds are not having to absorb the unexpected shock. But first, we’ll need your help as we navigate through some new guidelines.

Business Services Continue
When possible, please send invoices electronically to Cameron Butler at butler@hope.edu. In your email, please include the fund and account number you want to charge. If you must turn in a paper copy, please bring it to the Business Services office (Anderson-Werkman) and slide it under the door if no one is there. Do not rely on Print and Mail Services to pick up/deliver your documents. 

Committees On Hold
As a reminder, committee work is officially on hold. As part of the shift to remote operations, the college is suspending all committee work. Please consider committees in abeyance until further notice.

Your Out-of-Office Message
If you haven’t already, please be sure to update your out-of-office email reply and outgoing voicemail. Consider something like:

Thank you for your message. To do our part to help mitigate the spread of COVID-19 and protect our broader community from the virus, Hope College has shifted to remote operations. Our department is now operating online, and we are checking emails regularly. Thank you for your patience, as there may be a delay in our response. Be well!

If you anticipate that you or your office will be getting emergency calls or messages, please include this additional line: If this is an emergency, please call Campus Safety at 616.395.7770.

Feel free to tailor the message to reflect both your processes and your voice. But remember, this period of remote operations is not a “shutdown” or “closure” of Hope College. Please avoid using that language. The college continues to operate and classes will resume next week, thanks to your dedication and hard work.

Services On Campus

CIT Help Desk
The help desk will be staffed 8 a.m. to 5 p.m., Monday through Friday, for any technology questions.

Hope Bookstore
The Hope Bookstore is operating online only. Please visit the bookstore website to browse and place your order.

Print and Mail Services
The mail doesn’t stop, and neither does Kristi Rosendahl, manager of Campus Print and Mail Services! Kristi has been hard at work, ensuring that there are processes in place for incoming mail:

  • Employees who are approved to be on campus: You may pick up your mail and packages from the Print and Mail Services office between 8 a.m. and noon, Monday through Friday. When on campus, always keep six feet between yourself and other people.
  • Employees who are not approved to be on campus: Don’t worry about your mail piling up! Kristi assures us that she will keep your mail safe and sound, and she doesn't mind storing the extra mail in the office. Our friends in Business Services also encourage you not to worry about incoming invoices that may arrive via postal service. (If you receive any invoices through email, you can use your Hope credit card to pay.) If you or your department is expecting an important, fragile or time-sensitive delivery, please email Print and Mail Services in advance. 
  • Students: Print and Mail Services will send an email notification to students who receive mail. If you are off campus and receive a message that mail has arrived, just follow the directions in the email. If you would like the item forwarded, please reply and include the address you would like the item sent to. Be sure to check for messages about items that arrived prior to spring break; a reminder will be sent. We also request that students verify their permanent address in the “Personal Information” section after logging into plus.hope.edu.

Health Center

The Health Center is closed for direct medical care until August 10, 2020.  Staff are able to refill prescriptions and answer questions. Students, please use your patient portal. All others please send your inquiry to healthcenter@hope.edu. For more information, please visit the Health Center website.

Access to Van Wylen Library is online only. The library remains committed to supporting both students and faculty remotely as classes move online. Please refer to the Library Support for Online Teaching Libguide.

  • Victoria Longfield, digital liberal arts librarian, will be available for faculty, staff and students virtually. (Tori provides support for digital and technology-driven scholarship throughout the campus.) Faculty and students are welcome to reach out to Tori via email or book a virtual appointment.
  • Research librarians can answer questions by email and through virtual appointments.
  • Research librarians will continue to offer library instruction remotely.
  • Many libraries in the state of Michigan are closing and MeL and ILL services for physical materials are closing down. Contact Michelle Yost with questions. We will continue to provide articles electronically.
  • A large amount of course materials are already online. Search Primo and limit to “available online.” Remember that you may need to log in to access content from off campus. As courses transition to online, if additional e-book or e-video content is needed, please contact a librarian

If there is anything else that the Van Wylen Library team can do, please do not hesitate to ask. They will do their best to support you!

Facilities temporarily closed
The following facilities are closed until further notice:

  • DeWitt Tennis Center
  • Dow Center (see note above about accessing the Health Center, located in the Dow) 
  • Kruizenga Art Museum

... Meanwhile, off campus
Beginning at 3 p.m. Monday, March 16, all restaurants in Michigan are closed to dine-in customers, per the order of Governor Gretchen Whitmer. Some establishments may continue to offer take-out and/or delivery services.

On-Campus Events and Activities
 Commencement for the Class of 2020 Will Be May 2021

Our team made a valiant attempt to plan a commencement ceremony in August, but in the end we determined it was not going to be the proper celebration our students have earned and deserve. For this reason, we have decided to further postpone in-person commencement for the Class of 2020 to May 2021. For the full message from President Scogin to recent graduates and their families, please visit the Commencement website.

HSRT 2020 season canceled
Hope College has made the difficult decision to cancel the 2020 season for Hope Summer Repertory Theatre out of concern for the safety of our employees, patrons and community. From our friends at HSRT: “While we are disappointed we will not be bringing you a vibrant summer of theatre for the first time in our 49-year history, we will be using this time to look for ways to keep you and our entire community connected to the arts in these uncertain times and to bring you a very special season in the summer of 2021.” Hats off to Anne Bakker, managing director of HSRT, for all her work to prepare for the upcoming season. We’re looking forward to summer 2021!


The associate provost for academic affairs has released guidelines regarding on-campus, student-faculty collaborative research in light of the COVID-19 pandemic.


In this time of COVID-19, Hope College is closely monitoring the situation and actively working with our camps and conferences.