/ Campus Health

Employee Information

We are excited to have students and colleagues back on campus!

While we know things won’t be the same, we also know that we are a people of Hope — we are resilient, creative, innovative, faith-filled and caring. It will take each one of us doing our part to provide an outstanding academic education and cocurricular experience for our students, while keeping the safety and wellbeing of our campus community paramount during these unusual and challenging times. And in doing so, we aspire to strike the right balance between in-person availability (which we know is important) and reducing the number of people on campus at any given time (which we know is also important). 

As the college operates amid this global pandemic, please be aware of the following:

  • Employees must complete a daily screening each day they will be working on campus. Access the screening form.
  • You will need your ID and PIN to access buildings. As we try to maintain the safest possible environment for our community, you will need your ID card and personal identification number (PIN) — or in a few cases, the key — to gain access to buildings. If you have forgotten your PIN, please contact Campus Safety (616.395.7770).
  • Employees are encouraged to meet virtually whenever possible. 
Offices & Campus Operations

HUMAN RESOURCES IS WORKING TO MAKE SURE EMPLOYEES ARE WELL CARED FOR AND CONTINUE TO RECEIVE FULL PAY AND BENEFITS
Human Resources has developed procedures regarding benefits and payroll for part- and full-time employees.

TRACKING COVID-19 EXPENSES
Our friends in Business Services have been working hard to develop procedures that will allow the college to capture the true cost of COVID-19, which likely will be a significant sum. The goal is to reimburse all departmental COVID-19-related expenses so that operating budgets and other funds are not having to absorb the unexpected shock. But first, we’ll need your help as we navigate through some new guidelines.

BUSINESS SERVICES
When possible, please send invoices electronically to Stephanie DeLoof at accountspayable@hope.edu. In your email, please include the fund and account number you want to charge. If you must turn in a paper copy, please bring it to the Business Services office (Anderson-Werkman). Business Services has staff available from 8 a.m.–5 p.m. to assist our customers. The office will be open daily from 10 a.m.–2 p.m. for in person service and/or appointments. The hours 8 a.m.–10 a.m. and 2 p.m.–5 p.m. will be by appointment only.

Services on Campus

Bookstore

The Hope Bookstore is open Monday–Friday from 8:30 a.m.–5 p.m. and Saturdays from 11 a.m.–4 p.m.. Due to the executive order, we are open at a reduced capacity. Our in-store shopping experience will be available to you during these open hours.

View Bookstore Hours

We are available for all your ordering needs 24/7 at bookstore.hope.edu . All textbook purchasing had moved online only. Please visit hope.verbacompare.com to place your book order, and we will have them ready for you to pick up within approximately 72 hours.

We look forward to seeing you in the store again soon!

CIT HELP DESK
The help desk will be staffed 8 a.m. to 5 p.m., Monday through Friday, for any technology questions.

HEALTH CENTER

The Health Center is closed for direct medical care until August 10, 2020.  Staff are able to refill prescriptions and answer questions. Students, please use your patient portal. All others please send your inquiry to healthcenter@hope.edu. For more information, please visit the Health Center website.

Kruizenga Art Museum
The Kruizenga Art Museum is open to the community with revised gallery hours and visitor guidelines:

  • Hours for visitors with a current Hope College ID: Tuesday–Saturday, 10 a.m.–4 p.m.
  • Hours for visitors without a current Hope College ID: Thursday–Friday, 1 p.m.–4 p.m., and Saturdays, 10 a.m.–4 p.m.
  • Visitors to the museum are required to wear masks and to remain at least 6 feet apart from other visitors and museum staff
  • Classes or groups of 6 or more people are requested to arrange their visit in advance by contacting museum staff (kruizengamuseum@hope.edu)

For additional information please see the KAM’s visit page, or feel free to contact the museum (kruizengamuseum@hope.edu).

LIBRARY
The Van Wylen Library will be open to the campus community 8 a.m.–5 p.m. beginning August 10. When classes resume, we will be open:

  • Monday–Thursday: 7:45 a.m.–11 p.m.
  • Friday: 7:45 a.m.–5 p.m.
  • Saturday: noon–5 p.m.
  • Sunday: noon–11:00 p.m.

View Full Library Hours

PRINT AND MAIL SERVICES
Print and Mail Services is open Monday–Friday from 8 a.m.–5 p.m. and Saturdays for package receiving and pick-up only from 9 a.m.–noon. Keep in mind that mail processing ends at 4 p.m. We appreciate your patience as we work in separate teams for the protection and sustainability of our operation. While Kristi Rosendahl may not always be present in Print and Mail Services, she is accessible at rosendahl@hope.edu.

Registrar’s Office
Our staff will be working in two groups, alternating virtually and in-person, Monday through Friday, 8 a.m.–5 p.m. View information about our fall hours and services (also posted to our website).

Registrar’s Fall Hours and Services

 

Faculty Resources for Online Instruction

Find support for online instruction, including training opportunities, one-on-one support, technology champions and more.

Travel

Professional Travel
Professional travel is restricted to that which is defined as “essential.” The Risk and Responsibility team has defined “essential” as travel that is required to:

  • Assure, preserve, and/or substantially enhance the mission of the college and the specific program or department
  • Fulfilling the proposed travel is required and cannot be effectively accomplished by other means (technology, social media, etc.) and/or postponed to a later date

Faculty and/or staff should discuss their request with their responsible supervisor, then with support, submit the “Essential Travel Request form” to the Risk and Responsibility team. The Risk and Responsibility team in collaboration with the dean or vice president will review the request and make a decision. The decision will be communicated back to the faculty or staff member from the Risk and Responsibility team.

International travel is not permitted if the US Department of State and Center for Disease and Control continue to maintain their highest alert levels.

Essential Travel Request Form

Personal Travel
As far as personal travel, the Risk and Responsibility and Safety, Health and Operations teams developed the following guidelines, which were approved by Administrative Council:

Hope College recognizes that employees and their families will at times be traveling for personal reasons. At this time, the college does not anticipate monitoring this type of travel. Should you be traveling to a known “hot spot,” if you are traveling by air, or if have concerns that you were at greater risk based on the conditions of your travel, we ask that you consider the safety of the Hope community upon your return. If you have questions or concerns, please talk with your Wellness Champion, and they can consult with Human Resources or the Health, Safety and Operations Subcommittee for appropriate guidance.

Employee Assistance Center
Faculty and staff can call the Employees Assistance Center at 800.227.0905. This voluntary program offers free work/life resources, assistance and confidential counseling sessions (six visits) to employees and members of their household facing and working through personal or work-related issues to achieve work/life balance.