/ Human Resources


Professional Development Day will feature an assortment of sessions to choose from.

Session Descriptions

Keynote Address: Disability Awareness
Presenters: Jon Cauchi and Rich Jones
Advanced Google Sheets

Presenter: Deb DuMez

Review pivot tables, show what the import and query functions can do, and touch on the VLOOKUP function. Feel free to bring your questions!

What you want to know from Business Services

Presenter: Alicia Lockhart

This session will include a quick refresher on Certify, an update on the expense committee,and an update on the new Expense and Resource Stewardship Policy. We'll also walk through our new online forms and leave plenty of time for questions.

Dance is the Necessary Art

Presenter: Linda Graham

Despite my life-long commitment to dance, I have never deluded myself with the idea that dance would save the world – although I have always believed it makes the world a better place to save. However, information gleaned from recent studies has given me pause. These studies focus on:

  1. The impact of technology on our physicality and social interactions
  2. The impact of our physicality on how we think and feel
  3. The impact of loneliness on our health and longevity

Dance has the potential to positively and effectively address the concerns raised in these studies in one collected jete. No — it may not save the world, but dance may play an essential role in helping people to live longer, healthier and happier lives. In this age of anxiety, dance is the necessary art.

The Art of Time Mastery

Presenter: Leslie Fiorenzo, EAC

Looking to gain control of your time and life? This program addresses five steps to time mastery and helps participants learn how to create success instead of reacting to consequences.

Retirement Tips and Tools

Presenter: Lori Mulder

How do you know if you will have enough to retire? Designed for the beginner to get useful tips, tools and some basic knowledge of retirement planning. You will be able to take these home with you and put them to use to help with planning for your future!

Working with Vendors and Salespeople

Presenter: Jeff Pestun

Whether it's emails, service calls, product demonstrations or negotiations, many of us interact with vendors and salespeople. They've been trained to sell and their paycheck depends on it – it's their full-time job. You have a million other things to do. Hear some ideas for how to approach these relationships, techniques for success and learn about resources at Hope that can help.

Feeling Older? Here’s How to Embrace it!

Presenter: Tom Ludwig

This session is designed for Hope employees age 40 and above. It will focus on the issues that people face in the second half of their career as they adapt to age-related changes in their physical and cognitive abilities and look ahead to the retirement years.

The Challenge of Change

Presenter: Leslie Fiorenzo, EAC

It is natural to be resistant to change. This training will help you understand how to work through the change process. Participants will learn how personal responsibility and engagement in the change process can assist them to move through change more effectively and also how to prepare for change and better manage the stress of change.

QPR (Question, Persuade, Refer)

Presenter: KJ Boyd

Question. Persuade. Refer. (QPR) is intended to reduce suicidal behaviors and save lives by providing practical and proven suicide prevention training. As the QPR website states: “The signs of crisis are all around us. We believe that quality education empowers all people, regardless of their background, to make a positive difference in the life of someone they know.”

Disability, Accessibility and You

Presenters: Jeanne Lindell and Carrie Dattles

Accessible means a person with a disability is afforded the opportunity to acquire the same information, engage in the same interactions and enjoy the same services as a person without a disability in an equally effective and equally integrated manner, with substantially equivalent ease of use. How will we aspire to this at Hope?

Fitting In Fruits & Veggies

Presenter: Onsite Wellness

Fruits and vegetables are great low-calorie nutrient sources. Join us to learn how to fit in these power house foods to fuel your workday! 

Event and Meeting Trends

Presenters: Heather Roden, Megan Nokielski, Elizabeth Council and Phil Weaver

From staging to the delivery of the message, seating styles to menu choices, decor to the agenda, come learn from your colleagues about what is going on in the world of events. Re-envision a cyclical event/meeting or create a new one with these tips and tricks.

Diving into Google: Docs and Slides!

Presenter: Kate Maybury

Learn how to use Google Docs to create excellent online documents that can be easily shared with others. With Google Slides, you can build presentations right in your web browser — no special software is required. It works like Microsoft PowerPoint. Come with your questions!

Diving into Google: Forms and Sheets

Presenter: Kate Maybury

With Google Forms you can manage event registrations, create a quick opinion poll and even turn your form into a self-grading quiz. The results of your form can be sent to a Google Sheet. The results can be formatted, sorted, filtered and used in calculations and charts. Come with your questions!

Planning NOW for a Realistic and Successful Retirement

Presenter: Tom Ludwig

This session is designed for Hope employees in their 20s and 30s. It will focus on the steps to take NOW to prepare for mid-career challenges and a successful path to retirement. The session will explore research-based strategies for finishing strong and living long, with solid finances for a satisfying life in the retirement years.

Exert Influence without Authority

Presenter: Karen Robertson, EAC

Teams and interdepartmental personal relationships are critical to organizational and business success. Teams and people are hired for their knowledge, skills and abilities — aka “technical expertise.” Yet, so many organizations still struggle with cultures of competing agendas and competitive departments (or coworkers). How do we create the kind of organizational environment where we can allow everyone’s expertise to contribute and avoid the competing agendas? The key to solving that dilemma is to build specific interpersonal skills that encourage employees to pay attention to and understand the emotional and personal dimensions of our workplace. This workshop will provide employees a framework for understanding and building the critical skills of influencing each other for the good of the organization.

Supervising Student Employees

Presenter: Megan Scheldt

When thoroughly trained student employees perform their jobs well they become assets to the department/office they work in as well as their work group post graduation. This presentation will help supervisors get ideas on how to train their student staff to develop and use not only communication and problem-solving skills, but also interpersonal, teamwork and computer skills which are so valued in today's workplace.

Website Works

Presenter: Josh Bishop

Is your Hope College website working for you? Are you interested in ways to make it work harder? This session for web content editors will cover elements that can help you refine and improve your website, including:

  • Understanding your audience
  • Getting the most out of existing tools
  • Learning from digital storytelling


Fitting in Fitness

Presenter: Onsite Wellness

Working out doesn't have to take long. Join us to discuss solutions to common barriers in exercise and to learn the basics on how to build exercise into your work day. 

Best Practices for Blogging

Presenter: Eva Dean Folkert

Get tips on how to make your blog the best it can be. Advice on story ideation, headline writing, picture formatting, social media sharing and other topics will be covered.

Social Justice 101

Presenters: Vanessa Greene and Jevon Willis

Gain greater understanding of how different forms of oppression operate on interpersonal, cultural and institutional levels.

Phishing, Spearing & Whaling

Presenter: Jeff Pestun

In addition to the generic spam we get each day, evil-doers are using increasingly sophisticated tactics to trick us into revealing valuable information ("phishing"). Individuals are regularly singled out ("spearing") with senior managers often the target ("whaling"). We'll use real examples from Hope College to show how these attacks have evolved, how our employees are targeted and how to protect yourself. Plus we'll reveal the "secret word" that should make you skeptical every time you read it.

Cultural Understanding

Presenters: Vanessa Greene and Jevon Willis

Gain knowledge and appreciation of the social identities, cultures and worldviews of others.

Constant Contact: Smartphones, Stress and You

Presenter: Karen Robertson, EAC

This training explores the impact mobile technology is having on people, how it impacts their lives and their workplaces. Learn strategies that can improve our use of technology, while also improving our lives.

Understanding the 'T' in LGBTQ+

Presenters: Sara Dorer and Kristen Gray

Feel a little overwhelmed understanding the term "Transgender"? Not sure how you would support a student who might disclose they are transgender to you? Join us to gain a basic understanding of what the term transgender means, while also gaining an understanding about how we can support transgender students on campus.

Meditation and Breathwork

Presenter: Kristen Gray

Mindfulness meditation is the practice of focusing our awareness on the present moment, in a nonjudgmental way, intentionally. When we are able to do this we can, after some time of practicing, become less reactive and more attentive. By participating today, you will learn a bit about the benefits of practicing mindfulness meditation and experience several different meditations.

Understanding your social media audience
Do you know who's following your office's social media accounts? Looking for ways to better reach them with the right content? This session will provide tools to discovering who's really following you, and will offer tips on crafting creative and strategically targeted content for your audience.