/ Human Resources


Professional Development Day will feature an assortment of sessions to choose from.

Session Descriptions

Keynote Address — CQ: What it is and why it matters at Hope College
Presenter: Dr. Sandra Upton
The When and How of Pivot Tables

Presenter: Deb DuMez

Learn how powerful pivot tables can be and how to create one easily in Excel or Google Sheets! There will be time for questions, so please bring yours!

Business Services’ Future and You!

Presenter: Alicia Lockhart

We will take a glimpse at the future of expense reporting at Hope College! See the new Certify software, hear updates on the Expense Committee and provide feedback to influence the new expense policy. We will also leave time for Q&A on current expense reporting practices.

QPR (Question, Persuade, Refer)

Presenter: KJ Boyd

Question. Persuade. Refer. (QPR) is intended to reduce suicidal behaviors and save lives by providing practical and proven suicide prevention training. As the QPR website states: “The signs of crisis are all around us. We believe that quality education empowers all people, regardless of their background, to make a positive difference in the life of someone they know.”

Implicit Bias

Presenter: Sonja Trent-Brown

Ever been driving down the road assume you know who is behind the wheel of that “bad” driver in front of you? Well, let’s find out what’s going on behind the scenes of those thoughts we all have!

The Challenge of Change

Presenter: Leslie Fiorenzo

Three keys to staying calm when the world around you is falling apart. It is natural to be resistant to change. This training will help you understand how to work through the change process. Participants will learn how personal responsibility and engagement in the change process can assist them to move through change more effectively and also how to prepare for change and better manage the stress of change.

Let’s Digest: Seven Unique and Valuable Nutrition Theories

Presenter: Heather Winia

It’s not always about the food you are eating or not eating. Nutrition is much more holistic in nature; let’s explore the depths of this topic together.

Save Enough for Retirement?

Presenter: Ryan Vander Zwart

This session will discuss how to help calculate if you are saving enough or already have enough to retire. Retirement can last upwards of 30 years+. Do you have enough, or are you on track to save enough, to retire? What age is right for you? When should you consider taking social security? Should you take it at the full retirement age (FRA) or take it early?

Working with Vendors & Salespeople (aka "Amateurs vs. Professionals") 

Presenter: Jeff Pestun

Whether it's emails, service calls, product demonstrations or negotiations, many of us interact with vendors and salespeople. They've been trained to sell and their paycheck depends on it – it's their full-time job. You have a million other things to do. Hear some ideas for how to approach these relationships, techniques for success, and learn about resources at Hope that can help. 

Feeling Older? Here’s How to Embrace IT!

Presenter: Tom Ludwig

This session is designed for Hope employees age 40 and above. It will focus on the issues that people face in the second half of their career as they adapt to age-related changes in their physical and cognitive abilities and look ahead to the retirement years.

A Culture of Respect

Presenter: Leslie Fiorenzo

When does workplace fun cross the line between having fun and being offensive, being friendly and being invasive, being honest and being mean? This program is designed to give your employees a clear understanding of what is considered harassment in today's work environment. The program educates your employee on the different types of harassment, activities that can create hostile situations, examples of ways to avoid them and what to do if you feel you are being harassed.

Creative Suite, Ain’t It Neat?

Presenters: Samantha Bruin and Paul Willard

Public Affairs and Marketing will share best practices to work with Creative Services along with their knowledge and expertise in working Creative Suite programs like Photoshop, InDesign and Illustrator. This session is not a tutorial for the programs but rather an insight into how the programs can work best for you and your projects!

FAST and FURIOUS Wellness

Presenter: Heather Winia

Fasting is a nutrition buzzword and living furiously seems to be the norm in our society. Are these things truly beneficial to our health as a whole? Maybe they are and maybe they are not — come join this discussion to see for yourself.

Active Shooter

Presenter: Jeff Hertel

Active shooter incidents are often unpredictable and evolve quickly. In the midst of the chaos, anyone can play an integral role in mitigating the impacts of an active shooter incident.

Google Tools: Drive, Calendar and More!

Presenter: Stephanie Aubin

Refresh yourself on the basics and learn some insider tips for Gmail, Drive and Photos. Explore options for file storage, including backing up work and personal computer files. Learn how to access files and photos on your mobile device. And more! 

Planning NOW for a Realistic and Successful Retirement

Presenter: Tom Ludwig

This session is designed for Hope employees in their 20s and 30s. It will focus on the steps to take NOW to prepare for mid-career challenges and a successful path to retirement. The session will explore research-based strategies for finishing strong and living long, with solid finances for a satisfying life in the retirement years.

Diversity Across Generations

Presenter: Michelle Wood

Interested in learning about the different generations and how best to work with them. The program addresses:

  1. The values and styles of each generation within today’s workforce
  2. How to adapt to and work with generational differences
  3. Tips to work together across all generations
Dealing with Difficult People (EAC)

Presenter: Leslie Fiorenzo

It may be your colleague, your boss, your subordinate or a family member. We all have people in our lives we dislike and have to figure out how to successfully interact with them. This training gives you a variety of ways to make these interactions easier.

The Low-Stress Life

Presenter: Shannon Elhart

Stress can affect every area of your professional and personal lives, your health, your happiness and your success. In this workshop you’ll better understand how stress is impacting your life and how you can make changes to have more calm, joy and success.

Make a Better Marketing Video

Presenter: Elizabeth Council

Thinking of making a video for your classroom, office or department? This session is for you! We'll talk about best practices for producing better marketing videos in 2018, including tips on planning, editing and the best places to host your videos.

Phishing at Hope

Presenter: Jeff Pestun

In addition to the generic spam we get each day, evil-doers are using increasingly sophisticated tactics to trick us into revealing valuable information ("phishing"). Individuals are regularly singled out ("spearing") with senior managers often the target ("whaling"). We'll use real examples from Hope College to show how these attacks have evolved, how our employees are targeted and how to protect yourself. Plus we'll reveal the "secret word" that should make you skeptical every time you read it.

Social Security Retirement Planning: It's Never Too Early or Too Late

Presenter: Vonda Van Til

A Social Security Public Affairs specialist will provide details not only on the retirement program, but will also cover the not-so-common filing strategy options when it comes to spouses and divorced spouses benefits, key factors to consider when determining the right time to file, how you can work and collect benefits at the same time and how and when to file the application.

Dealing with Difficult People for Supervisors

Presenter: Leslie Fiorenzo

It may be your colleague, your boss, your subordinate or a family member. We all have people in our lives we dislike and have to figure out how to successfully interact with them. This training gives you a variety of ways to make these interactions easier.

Organizing a Moodle Group

Presenter: Kristen Kernstock

Come learn how the Registrar's Office uses their Moodle Group as a platform to empower student workers. Think of it as a place to house, connect and update your employee resources. It's a training tool used for on-boarding new employees and keeping all student workers informed.

Meditation and Breathwork

Presenter: Shannon Elhart

As a perfect follow up to The Low-Stress Life, learn practical strategies of meditation and breathwork that will bring down your stress and anxiety while increasing calm and productivity. You’ll be able to apply what you learn right away and feel the effects by dinner time!