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Comm 231. Communication and Conflict
This course addresses the theory and practice of conflict resolution from a communication perspective. Students examine, in the first half of the course, symbolic patterns of destructive conflict behavior, including the role and function of words and images in constructing enemies and dehumanizing others. Role-play, discussion, and lecture are utilized in the second half of the course to introduce students to the theory, practice and vocation of mediation, a facilitative non-adversarial conflict resolution process. Students learn how to use communication to maintain mediator neutrality, frame issues, generate problemsolving options, and write agreements.
This course addresses the social construction of inequality, specifically focusing on how communication processes are the means by which gender, race, class, nationality, culture and ethnicity are created, and are also the means by which individuals can resist personal participation in perpetuating systems of inequality. Through encountering multicultural experiences, interviewing people in different social positions, and engaging in exercises and simulations, we will learn to broaden our self-identities and our understanding of others by learning about the experiences, feelings, and views of people in social situations different from our own. Note: this course is cross-listed with Women’s Studies.
Four Credits, Johnston, Spring Semester/ Even Years
Four Credits, Housel, Spring Semester