Community Research Consulting

Frost Center meets the data and research needs of West Michigan and the Holland area by facilitating collaboration between community organizations, Hope College faculty experts, our professional research staff and undergraduate researchers.

Community partners we serve include non-profit organizations, local units of government, and area businesses.

Frost Center staff work closely with each partner, coordinating multiple methodologies to help them reach their goals. Our community research consulting approach leverages the skills of all project participants and continues the Hope College history of college-community collaboration.

Areas of Work

Program evaluation design
Needs assessment
Community planning
Logic model development
Organizational climate
Survey design and administration
Customer experience
Economic impact studies

Community Research Consulting

Frost Center takes a community research consulting approach. This means developing collaborative partnerships between West Michigan organizations and Hope faculty experts, trained student researchers and the professional research staff of Frost Center. Together we develop and implement a research design that answers a question, addresses a community problem or provides data to guide change.

Community Partners

Frost Center for Social Science Research has partnered with Holland area and West Michigan organizations since 1990 to meet their short- and long-term survey and research needs.

Frost Center staff are happy to discuss a potential project and identify the faculty experts and trained student researchers best suited for the project. The projects below exemplify our work.

2025 Holland BPW Customer Satisfaction Survey

2020–2026 City of Holland Resident Survey

Frost Center Project Partners 2018–Present

Arbor Circle
Boys & Girls Club of Greater Holland
Camp Sunshine
City of Holland
Destination Education
Evergreen Commons
Holland Aquatic Center
Holland Board of Power and Water
Holland Public Schools
Holland Zeeland Community Foundation
Lakeshore Advantage
Landscape Forms
Northwest Ottawa County Parks and Recreation
Ottawa County Health Department
Ottawa County Parks and Recreation
Ottawa Area Intermediate School District
Templeton Foundation
Templeton World Charity Foundation
The Big Read
Tulip Time
Washington University at St. Louis

Community Partner Pricing

Frost Center for Social Science Research strives for equity in access to our data and research services, regardless of a community organization’s status or classification. To this end, we have established tiered pricing for research completed with community partners.

Please contact frostcenter@hope.edu for more information on our community partner pricing.

Frost Center has been a member of the Association of Academic Survey Research Organizations (AASRO) since 2008.