Benefits

Visit Hope’s new benefits website

Medical

view 2025–26 medical plans at a glance  &  employee premiums Resources

• Sword (digital physical therapy program)
  • Watch a video about Sword
  • Schedule a call with a physical therapist and get started with Sword
• Bloom (digital physical therapy program for women)
  • Learn more and enroll in Bloom
• Your Choices for Care
  
• BCBSM Virtual Care Benefit (what services are available, how to use, etc.) 
• Free 24/7 Nurse Line 
  
• Spouse Eligibility Requirements Form
• Member Handbook
  
• Understanding EOB's
  
• In-Network Provider Search (when prompted, select PPO Plan as "your network" if prompted) or call 1.877.671.2583 (in Michigan) or 1.800-810.2583 (outside of Michigan) 
  
• International Coverage with Global Core (formerly know as BlueCard)
• International Coverage and Claim Form (select info for PPO Plans)
• Medical Cost Comparison Tool (access member site and select your choices for care – compare cost & quality)
• BCBSM Cost Estimate FAQs (frequently asked questions)
• Automobile Exclusion Notice Letter to Auto Agent

REQUIRED FEDERAL POSTINGS SPECIFIC TO MEDICAL PLAN

• 1095C Notice of Availability
• BCBSM Machine Readable File (Transparency in Coverage required posting)  To view ~ right click link ~ select copy ~ paste in separate tab on your computer's browser.
• Notice of Health Coverage Options (ACA required posting)

Prescription Drugs/Rx

VIEW 2025–26 prescription drug plans at a glance & Employee premiums 

resources

• Member Portal and Live Chat Flyer

Dental

VIEW 2025–26 DENTAL PLANS AT A GLANCE & Employee premiums 

resources

• Understanding EOBs
  
• In-Network Provider Search or 1.888.826.8152 (when prompted, select Blue Dental PPO as "your network")
  
• Non-Participating Providers Blue Dental Claim Form
  

Vision

 

plan at a glance

summary of benefits and coverage	Vision BAAG
employee premiums (per pay 2x/mth)	Single: $4.98 Double: $9.45 Family: $13.88

resources

• In-Network Provider Search (use Insight Network in search)
  
• Out-of-Network Claim Form

Flexible Spending and Health Savings

Resources and forms

• Child/Dependent Care Eligible Expense Guidelines
• Health Savings Contribution Form
• PNC Reimbursement Request Form
• Assistance for “When Receipts Are Needed”

Dependent Verification

Hope College’s Comprehensive Dependent Verification Process is required for all new enrollments.  

Provider Information
Alight Verification Center Customer Care
1.866.271.8638 

For email inquires use the Secure Email Option found on the "Contact Us" link (bottom of portal page)

NOTE:  All email correspondence will be sent directly from vendor with email dependentverification@alight.com (however, this is a no-reply email)

Resources

• Verification Documentation Requirements
• FAQs

Financial

Retirement

provider information

Transamerica (best viewed in Internet Explorer)
1.888.676.5512

TIAA-Cref (legacy provider prior to October 1, 2013)
1.800.842.2776

resources

• Enrollment Kit
  
• Manage Voluntary Contributions (log into your individual portal >  select plan details > contributions > view or update contributions > make elections/changes > next > submit)
• Asset Consolidation Group (Transamerica information and contact for incoming direct rollovers for employees)
• Getting Ready to Retire (Transamerica is here to help)
• Managed Advice Program (an add-on option for your INVEST Retirement Plan Investment Advice)
• Do you have a personal financial plan in place?  (our 403b plan investment advisor IBS Financial can help.)
• On Campus Individual Consultations with Transamerica Reps (held each semester)
  Next Date: TBD
  
• On Demand Phone or Video Consultation with Chris Clinton, Transamerica Customer Care Rep (ongoing opportunity to 1x1 meeting to discuss retirement accounts)

PLAN DOCUMENTS & ANNUAL REQUIRED NOTICES

• INVEST Plan Summary Plan Document
  • 20220201 Amendment
• INVEST Plan SAR Notice (Can be accessed through individual's participant Transamerica portal.  Select edocs ~ plan document ~ plan related notifications to view.)

Life Insurance

PROVIDER INFORMATION

Standard Insurance (provider through June 30, 2026)

1.800.628.8600

 

Employer-Paid Term Life and AD&D Insurance

• FT Faculty, Administrative and Hourly Staff (Class 1) Benefits At A Glance
• FT Faculty, Administrative and Hourly Staff (Class 1) Life Insurance Certificate of Coverage

Employee-Paid Voluntary Term Life Insurance

• Voluntary Life Insurance Benefits At A Glance
• Voluntary Life and LTD Enrollment EOI Electronic Form (use policy #764134)
• Voluntary Life Insurance Certificate of Coverage (included in Class 1 Life Insurance Certificate of Coverage)
  

 RESOURCES

• Life Insurance Beneficiary Form (submit completed form directly to Human Resources)
• Portability vs. Conversion Options Upon Separation of Employment
  • Conversion Information
  • Portability Information

 

 

Guardian Insurance (provider as of July 1, 2026)

800.627.4200

 

Employer-Paid Term Life and AD&D Insurance (coming soon)

• FT Faculty, Administrative and Hourly Staff (Class 1) Benefits At A Glance
• FT Faculty, Administrative and Hourly Staff (Class 1) Life Insurance Certificate of Coverage

Employee-Paid Voluntary Term Life Insurance

• Voluntary Life Insurance Benefits At A Glance
• Voluntary Life and LTD Enrollment EOI Electronic Form 
• Voluntary Life Insurance Certificate of Coverage (included in Class 1 Life Insurance Certificate of Coverage)
  

 RESOURCES

• Life Insurance Beneficiary Form (submit completed form directly to Human Resources)
• Portability vs. Conversion Options Upon Separation of Employment
  • Conversion Information
  • Portability Information

Short-Term and Long-Term Disability

Standard Insurance (long-term disability provider through June 30, 2026)

Summary of benefits & buy-up cost formulas

• FT Hourly (Class 2)
• FT Faculty & Administrative (Class 1)

Certificates

• FT Hourly (Class 2)
• FT Faculty & Administrative (Class 1)

Guardian Insurance (short-term and long-term disability provider as of July 1, 2026)

Summary of benefits & buy-up cost formulas (coming soon)

• FT Hourly (Class 2)
• FT Faculty & Administrative (Class 1)

Certificates (coming soon)

• FT Hourly (Class 2)
• FT Faculty & Administrative (Class 1)

Tuition Waiver

RESOURCES

• Tuition Waiver Policy
• Tuition Waiver Application Form
  
• GLCA Application Form
  
• CIC-TEP Application Form

ADDITIONAL BENEFITS

On Campus & Community Offers for Employees

Human Resources receives special discount information and opportunities for our employees. While we do not endorse any particular off-campus company, we want to share the potential discounts and group rates available to you. You will be required to show a valid Hope College Faculty/Staff ID.

On-Campus

• 30% off apparel and 15% office supplies at Bookstore
• Discounted meals $5 for breakfast, $7 for lunch and $7 for dinner. A $0.50 per meal discount will be applied when paying with Dining Dollars. Employees can add Dining Dollars to their account at any time for no charge!
• DeWitt Tennis Center and/or Dow Center use
• Free athletic admission
• Theater discounts
• Personal computer repair
• Mail services
• Van Wylen Library privileges

 Vision & Hearing

• Comprehensive Ear & Hearing
• RX Optical (web access)
• RX Optical (pdf version)

Banking Institutions

• Old National Mortgage (faculty)
• ONB Partnership Program (for faculty and staff)
• United Federal Credit Union
• PNC Bank
• Fifth Third Bank
• Huntington Bank

Health & Wellness

• Prime IV Hydration and Wellness - 50% off first visit
• Ideal Bodywork Massage LLC - $5 off one hour massage with Hope ID
• Pure Barre Holland — 10% off membership of your choice:
  1) Pure Lifestyle — $140/month (unlimited access to classes; cancel anytime with no fee), or 
  2) Pace Yourself (4 Pack/Month) — $70/month (4 classes per month, classes do not carry over, cancel anytime with no fee).
  
• MVP Fitness Center
  
• Orangetheory (visit website for current classes)
• Lakeshore Family Chiropractic - make a $40 donation to LFC's monthly supported organization and receive a Complete New Patient Examination
• Velo City Cycles

Entertainment

• Working Advantage (discount program for hotel, car, entertainment, etc. offered through Ulliance EAP provider) NOTE: Using this link will connect this program directly through Ulliance, simply register by using your Hope email address.
  

 Miscellaneous

• T-Mobile
• Car Rental Discounts
• Home2 Suites by Hilton Holland (use discount code 0560074494)
• HōM Flats Preferred Employers Program (apartment rentals)

Adoption Reimbursement Benefit

In order to assist families with the cost of adoption, Hope College will provide reimbursement for adoption expenses up to the actual cost or current benefit amount.

resources

• Adoption Benefit Plan
• Adoption Benefit Reimbursement Request Form

Walk to Work

Resources

• Program Details and Targeted Area Map
• Declaration of Interest Application

Employee Assistance Program

The Ulliance Life Advisor EAP^® is an employer sponsored benefit for employees that offers total well-being services to employees, spouse/live-in partner and dependents through the age of 26 at no cost to the employee and is 100% confidential.  Services include counseling, coaching, crisis intervention, resources and more.  To access your benefit or to learn more, contact your Life Advisor Consultant at 1.800.448.8326 or visit LifeAdvisorEAP.com.    

Provider:

• Ulliance Life Advisor EAP^®
• 1.800.448.8326

Resources:

• Introduction to Your EAP Benefit Video
• Employee Assistance Program Overview
• LifeAdvisorEAP Website (Company Name: Hope College; Password: Holland)
• Identity Theft Credit Monitoring