/ Human Resources

Pro-Dev Day Schedule

Monday, February 13, 2023
Haworth Hotel

8:20–9:10 a.m.
Session 1

Session Presenter
Retirement Tips and Tools Lori Mulder, Human Resources
Building Your Resilience Ulliance
Five to Thrive Ulliance
Universal Design at the Front Desk Reagan Chesnut, Computing and Information Technology
So You Think You Can Brand? Samantha Bruin and Paul Willard, Public Affairs & Marketing
Figuring Out Archives & Records Management Sarah Lundy, Library, Joint Archives of Holland
 Design Thinking 1:How to Use Empathy to Define Problems with Design Thinking* Becky Schmidt, Office of Possibilities, and Cara Maat, Computing and Information Technology
 CQ 1: Culture Matters: Foundations of Cultural Intelligence (CQ) Sonja Trent-Brown, Office of Culture and Inclusive Excellence, and Margo Walters, Center for Diversity and Inclusion

 One of a four-part series on Design Thinking. It can be taken as a standalone session, but employees who attend all four sessions will earn a “License to Innovate” certification.

†  One of a four-part series on CQ. It can be taken as a standalone session, but employees who attend all four sessions will earn a certificate for the Developing Cultural Intelligence®: Working Effectively Across Cultures™ Workshop. The self-paced online pre-work is required in order to earn the certificate.

9:20–10:10 a.m. 
Session 2

Session Presenter
Medicare & Marketplace ~ When, How & Should I? Stacy Segrist Kamphuis
Creating a Psychologically Safe Workspace Ulliance
Know Your Numbers Ulliance
Liberal Arts & Why They Matter Steve Maiullo, Office of the Dean for Arts & Humanities
LinkedIn Profiles Shelbey Phillips, Public Affairs & Marketing, and Nic Pangborn, Boerigter Center for Calling and Career
Culture Making Josh Bishop, Public Affairs & Marketing
 Design Thinking 2: How to Brainstorm and Evaluate Ideas with Design Thinking* Dave VanWylen, Office of Possibilities, and Mark Micheli
 CQ and Cultural Values: Mapping Cultural Diversity Sonja Trent-Brown, Office of Culture and Inclusive Excellence, and Margo Walters, Center for Diversity and Inclusion

 One of a four-part series on Design Thinking. It can be taken as a standalone session, but employees who attend all four sessions will earn a “License to Innovate” certification.

†  One of a four-part series on CQ. It can be taken as a standalone session, but employees who attend all four sessions will earn a certificate for the Developing Cultural Intelligence®: Working Effectively Across Cultures™ Workshop. The self-paced online pre-work is required in order to earn the certificate.

10:10–10:40 A.m.
BREAK/FELLOWSHIP

10:40-11:30 a.m.
Session 3

Session Presenter
Handbook Updates Sara Dorer and Lori Mulder, Human Resources
Dealing with Difficult Personalities Ulliance
Mental Health Stigma Ulliance
Workplace Writing and Editing Tom Sura, College Writing
Motivational Interviewing: A Communication Style Carrie Dattels, Disability and Accessibility Resources
 Design Thinking 3: How to Pilot Ideas with Design Thinking* Dave VanWylen and Beth Trembley, Office of Possibilities
Using All of Gmail Leo Herzog and Stephanie Aubin, Computing and Information Technology
Mentorship Pamela Van Putten, Center for Ministry Studies, Margo Walters, Center for Diversity and Inclusion, and Mary Vande Hoef, Department of Kinesiology
 What Is CQ? What's Your CQ? Sonja Trent-Brown, Office of Culture and Inclusive Excellence, and Elizabeth Sanford, Department of Chemistry

 This is one of a four-part series on Design Thinking. It can be taken as a standalone session, but employees who attend all four sessions will earn a “License to Innovate” certification.

†  One of a four-part series on CQ. It can be taken as a standalone session, but employees who attend all four sessions will earn a certificate for the Developing Cultural Intelligence®: Working Effectively Across Cultures™ Workshop. The self-paced online pre-work is required in order to earn the certificate.

11:40 a.m.–12:30 p.m.
Session 4

Session Presenter
Generational Cohorts Ulliance
Living Easier Under Mindfulness and Meditation Ulliance
Basics of Basecamp for Budding Beginners Paul Willard, Public Affairs & Marketing, Amy Flavin, Admissions Office, Laura McMullen, Provost’s Office
The User Manual of Me Kate Ralston, Alumni & Family Engagement
 Design Thinking 4: How to Implement Change with Design Thinking* Dave VanWylen, Office of Possibilities, and Scott Travis, Alumni Engagement
Burnout and Boundaries Rekha Varhese, Counseling and Psychological Services
AI Is Coming For Your Job Leo Herzog, Computing & Information Technology
 Applying CQ: Using CQ Strategies Sonja Trent-Brown, Office of Culture and Inclusive Excellence, and Margo Walters, Center for Diversity and Inclusion

 This is one of a four-part series on Design Thinking. It can be taken as a standalone session, but employees who attend all four sessions will earn a “License to Innovate” certification.

†  One of a four-part series on CQ. It can be taken as a standalone session, but employees who attend all four sessions will earn a certificate for the Developing Cultural Intelligence®: Working Effectively Across Cultures™ Workshop. The self-paced online pre-work is required in order to earn the certificate.

12:30–2 p.m.
Lunch & Keynote

Keynote: Launching Possibilities at Hope College
Dave Van Wylen, Beth Trembley, Becky Schmidt

Collectively, we are the designers of Hope’s destiny. Might possibility thinking with the tools and mindsets of Human-Centered Design facilitate impactful change at Hope College? In this session, we give an overview of Human-Centered Design, share its uses at Hope, and invite you into a journey with us to launch possibilities at Hope College.

2–2:30 p.m.
Raffles

2:30–4:30 p.m.
Racial Healing Circles

The circle is an experiential process by which, through story-telling and deep listening, we can embrace our common humanity, learn to see ourselves in one another, and approach difficult issues through the lens of empathy and compassion, embracing honesty to speak the truth in love. The circle structure incorporates multiple segments, including a circle opening and closing, an introductory segment, group agreements, re-introductory prompt(s), and deep reflection prompt(s). Participants are encouraged to share their authentic stories in dyads as well as in small- and large-group settings. Through the circle experience, we have an opportunity to come together to listen and learn and expand our understandings of our differences and commonalities. It is one of the most impactful ways for us to see one another and for our stories to be told.