Security and Antivirus
While security is not a product, good practices and strong anti-virus software can help stop a problem before it starts.
Hope College Accounts
At Hope College, you will have at least two accounts that you need to maintain.
Your 1Hope Account gets you access to your email, calendar, Google Drive, Moodle and much more. This is a standard username and password.
Your plus.hope.edu account is how current staff, faculty, and students manage registration, records, payroll, financial aid, emergency contact information and much more. This is a nine-digit User ID and a password of at least 16 characters.
Reset your plus.hope.edu password
Passwords
At a bare minimum, we recommend avoiding re-use of passwords across different services. Long passwords are better than complicated ones, and throwing in a couple of capital letters and symbols doesn't hurt.
If you have trouble remembering passwords, consider using a password manager such as LastPass, 1Password, Dashlane, or Bitwarden. These programs safely store your passwords for all of your different accounts. This way, you only have to remember one master password to access all of the rest. They can even generate secure random passwords for all of your different accounts!
More information about password managers
Antivirus Software
New PCs usually come with a free trial of antivirus. When that trial runs out, you should either pay to continue the subscription, or uninstall it and use a free antivirus from Microsoft.
- WINDOWS 8 AND 10
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Windows 8 and 10 have built-in antivirus called Windows Defender. As long as there are no other antivirus programs installed (including ones that are expired), Windows Defender should be activated and protecting your computer.
We also recommend an anti-malware program called Malwarebytes. It's free if you run the program yourself once a month. You can download Malwarebytes here.
- WINDOWS 7
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Windows 7 has a free antivirus available called Microsoft Security Essentials. If it's not already on your computer, you can download it here.
We also recommend an anti-malware program called Malwarebytes. It's free if you run the program yourself once a month. You can download Malwarebytes here.
- MACOS
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Mac computers should install Malwarebytes for Mac. It is a free program that you should run at least once a month to scan your Mac. You can download Malwarebytes for Mac here.
If you have any questions, feel free to contact us or stop by!
Did you know that we offer free computer repair?
While we can't promise that we can fix every issue, we have trained staff on hand that are ready and willing to help you.
CIT COMMUNICATION
Communication from CIT will always be signed by an employee's name. CIT will never ask for your password to keep your account active or to increase your email storage space.
HOURS
CIT is open Monday–Friday,
8 a.m.–5 p.m.
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